Important Covid 19 & Christmas Delivery Information
Christmas Delivery Update 09.12.21
Paving & Flooring will be closed from 1pm on Wednesday 22nd December until 8am on Tuesday 4th January.
We will not be despatching orders during our 'Closed' period, but online orders will be delivered from 4th January as normal.
- Fri 17th Dec Last Dispatch Date
- 22nd Dec 8am-1pm
- 23rd Dec-3rd Jan Closed
- 4th Jan Open
Thank you very much for your continued custom and we wish you a very Merry Christmas and a Happy and Healthy New Year.The Paving and Flooring Team
IMPORTANT NOTICE: Due to ongoing disruptions in the shipping and transportation sectors along with shortages of stone paving products globally, some of our suppliers products are on a 4-6 week lead time.
Once you have placed your order we will email you with a delivery date, however we cannot guarantee that stock levels at the time of order are 100% accurate and it may take up to 5 days to confirm.
Please open 'live chat' if you have any pre-purchase questions.
Thank you for your patience during these unprecedented times.
This is a difficult time for us all. We wanted to reassure you that Paving and Flooring are open for business and continuing to deliver your products safely and as timely as possible.
What can you expect from us?
The vast majority of our orders and deliveries are running smoothly and are being delivered within agreed timescales. Some may take a little longer than usual, but we will keep you informed of any new delivery dates and are grateful for your patience.
All of our Suppliers are open for business but some of our imported goods are being delayed due to shipping demands during the pandemic and some of our manufacturers have fewer staff working because of social distancing rules, which has meant there are some inevitable delays. Garden products are in very high demand, as we all want to make the most of our outdoor space whilst staying safely at home. This has led to some problems with supply and demand on some products which may have increased delivery timescales. Stock levels are forever changing during this uncertain time. Please get in touch at [email protected] to check if the item you want is currently available. If you have ordered a product that is out of stock we will contact you as soon as possible to arrange a refund or an alternative product.
All of our deliveries will take place with strict social distancing measures in place, to keep yourselves and our delivery staff safe. Please remember that all deliveries are 'kerbside' and delivery staff will not be able to enter your home.
Keeping in Touch
We are very busy at the moment, but your order is extremely important to us and will be delivered to you as soon as possible, so please be patient. Our phone lines and Live chat functions are open so if you have a query about your order or would like some advice on our ranges or stock levels before ordering, then please do get in touch.
Your continued support means the world to us and we really appreciate you choosing Paving and Flooring. Our staff are working tirelessly to make our processes during these uncertain times as smooth as possible for our customers, so please have patience with us if something goes wrong.
Keep well and safe
The Paving & Flooring Team